SAIINT AI triage 24/7 · Australian SOC · Per-customer AWS tenancies · 25+ years
DotSec’s Managed Detection and Response (MDR) service brings together 24/7 security operations, advanced log analytics, and expert investigation to give Australian organisations continuous visibility across cloud, on-premises, and hybrid environments. At the core is our Managed SIEM platform, built on Splunk Enterprise Security, hosted in per-customer (not shared) tenancies in AWS, which continuously collects telemetry, correlates events, and identifies suspicious activity. Endpoint detection and response is covered by CrowdStrike Falcon, providing deep host visibility and rapid containment. And SAIINT, our AI-driven triage engine, adds a quality-assurance layer that no competitor offers.
We’ve operated managed SOC services for more than 15 years, and DotSec has 25+ years of Australian cyber security service delivery behind it.
Managed SOC, SIEM and EDR services work together to give organisations continuous visibility, rapid detection and reliable investigation of security events. dotSec has provided PCI DSS-compliant and ISO 27001-certified Managed SOC, SIEM and EDR services for 15 years. dotSec’s Australian Managed SIEM/SOC service brings together advanced log analytics, threat detection and expert investigation to give organisations a clear, real-time view of what’s happening across their environment.
dotSec’s Secure AI-Integrated Notable Triage (SAIINT) delivers dotSec-developed triage assistance that is based on the analysis of client-specific notable history, greatly improving analyst response time and accuracy. And we’ve leveraged Enterprise Security to bring additional value, as described in our DEXRR data-exfiltration prevention case study.
Our service is delivered by engineers who are Splunk Enterprise Security certified, and who have a deep experience in PCI DSS, ISO 27001 and incident handling. This allows dotSec to deliver managed SOC services that focus on the outcomes you need: Faster detection, better decisions and targeted containment.
Splunk Enterprise Security is the analytical engine. It ingests logs from SaaS, applications, services and more; SAIINT helps to highlight anomalies, resulting in compliance-ready reporting.
And we’ve leveraged Enterprise Security to bring additional value, as described in our DEXRR data-exfiltration prevention case study.
Each customer’s MSIEM environment runs in its own dedicated AWS tenancy, not a shared multi-tenant platform. Your data stays yours; your correlation rules are tuned to your environment.
DotSec also builds and deploys MSIEM stacks for clients who prefer to own the platform.
CrowdStrike Falcon provides endpoint visibility: process behaviour, credential use, file activity, and lateral movement detection across laptops, servers, and workstations.
Managed EDR telemetry feeds into the SIEM for cross-environment correlation: an endpoint alert gains organisational context, and a SIEM anomaly can be confirmed or dismissed using endpoint data.
Crowdstrike’s Overwatch takes care of endpoint anomaly and threat detection, while dotSec’s Splunk ES engineers takes care of correlation of endpoint log-events with those from non-endpoint log sources, allowing us to provide insightful, organisation-wide information that tells more than just who is at the door.
DotSec’s Managed SIEM platform monitors continuously, 24/7. Every alert, regardless of priority, is validated against your environment’s baseline and either closed with documented reasoning or escalated through a transparent ticketing process. SLAs cover triage time, escalation time, and containment response time, with full reporting aligned to PCI DSS, ISO 27001, CPS 234, and cyber-insurance requirements.
NIST SP 800-53 Rev. 5 defines a SOC as “the focal point for security operations and computer network defense for an organization” whose purpose is “to defend and monitor an organization’s systems and networks on an ongoing basis.”
Check DotSec against the NIST criteria:
The result? A managed SOC, SIEM, SAIINT and EDR service that forms a defence-in-depth detection capability shaped by DotSec’s 15 years of Managed SOC experience, and 25 years of expert, practical cyber service delivery, and that delivers more complete and effective detection, fewer false alarms and, confidence-building visibility that is customised to your, specific, environment.
SAIINT (Secure AI-Integrated Notable Triage) is DotSec’s AI-driven quality-assurance engine. It operates behind the scenes within our SOC platform, reviewing every analyst triage decision against your organisation’s policies, historical patterns, and best practice.
Where human triage can vary based on alert volume, analyst workload, or experience level, SAIINT provides a systematic, independent check, flagging misclassified events, identifying patterns that individual analysts may not catch across shift boundaries, and continuously improving detection accuracy based on your environment’s specific behaviour.
SAIINT is DotSec-developed and unique to our managed SOC service. It is not a third-party add-on and it is not available from other providers. You don’t need to operate or manage it; SAIINT runs automatically as part of every DotSec managed SOC engagement.
The result: faster detection, fewer false negatives, and stronger confidence that what reaches your team for action genuinely requires action.
Every DotSec managed SOC customer runs in a dedicated AWS tenancy, not a shared multi-tenant environment. Your logs, correlation rules, dashboards, and incident history are isolated from every other customer.
It costs us more so why do it? Because we understand MSP risk, we’ve seen the consequences of MSP failures, and we don’t intent on being part of the carnage.
For organisations subject to PCI DSS, ISO 27001, or CPS 234, this separation simplifies the evidence you need to demonstrate appropriate control over security-monitoring data.
| Capability | In-house SOC | DotSec MDR+MSIEM |
|---|---|---|
| People & coverage | One engineer, business hours only | Full SOC team, 24×7×365 |
| Skills | Broad but shallow; limited Enterpise Security and Falcon expertise | Deep SIEM + MDR skills; PCI, pen testing, ISO 27001, IRAP and CPS 234 experience |
| Deployment | 4–12 weeks depending on maturity | ~2 weeks including HA & DR |
| Licensing | 100% RRP | MSSP-preferred pricing |
| Threat hunting | Infrequent, reactive | Continuous, behaviour-driven |
| Reporting | Basic, technical | Tiered, risk-focused, executive-ready |
| Total cost | $RRP licenses + $FTE for team of at least three + $Training | Often around one FTE equivalent for full service |
Cheap is good, but it often comes at a cost: Many commodity SOC services rely heavily on cheap/free software licenses, use offshore analysts, and exercise generic response playbooks.
A while a wall of flat-screen TVs looks cool in movies, but it won’t help if the underlying SOC cannot even run a correlation search or prioritise asset criticality. By contrast, DotSec’s detection logic is shaped by two decades of real-world work: security assessments, penetration tests, PCI and ISO audits, incident investigations, and red-team engagements.
Our analysts understand how attackers behave in practice, not just in theory, and tune the environment accordingly. We deliver fewer false positives, faster confirmation of real incidents and clearer, more actionable reporting.
Same team, full stack. Our SOC analysts work alongside the people who run penetration tests, incident response, and PCI QSA assessments. When your SOC detects something, the responders already understand how attackers operate, because DotSec’s team simulates those attacks professionally.
Many “managed SOC providers” rely on multi-tier offshore analysts who work from playbooks, escalate everything that looks unusual and lack the expertise to make effective decisions. DotSec’s model is the opposite: the team monitoring your environment are the same kinds of engineers who build, assess and secure complex systems in the field.
DotSec’s SOC is ours – Not outsourced, not rebadged. We built the platform, we wrote the correlation rules, we developed SAIINT, and we staff the shifts. There is no fourth party behind the curtain.
Many SOC providers talk about compliance, but very few operate under the same level of audited assurance that they expect their customers to meet. DotSec is both ISO 27001-certified and a long-standing PCI DSS-compliant service provider, meaning our managed SOC operates inside a formally governed, independently audited security management system. Our processes, technical controls, supplier arrangements, logging retention, incident-handling procedures and change management are not marketing claims.
Because we deliver PCI DSS, ISO 27001, CPS 234 and Essential Eight advisory services to clients, we understand compliance from both sides: implementing controls ourselves and guiding clients through theirs. That dual perspective means our reporting, detection logic and incident-handling workflows naturally align with insurance, audit and assurance expectations.
25+ years of Australian delivery. Government, regulated, financial services, retail, utilities, critical infrastructure. We’ve seen the threat patterns specific to Australian environments and regulatory expectations.
Answer: MDR (managed detection and response) focuses on active threat detection, investigation, and response.
An MSSP (managed security service provider) traditionally focuses on device management, log collection, and alerting without necessarily investigating or responding to threats.
DotSec’s service is MDR: we detect, investigate, and respond, not just alert.
Answer: Either, it’s up to you.
DotSec runs its own Managed SIEM platform on Splunk Enterprise Security, hosted in per-customer AWS tenancies. We also build and deploy SIEM environments for clients who prefer to own the platform.
If you have an existing SIEM investment, we’ll assess whether to integrate or migrate during scoping.
Answer: We can get your Managed SIEM/SOC producing useful results in 2-4 weeks for a standard PRODUCTION environment (cloud + on-prem, 10-50 log sources), as long as we have timely buy-in from authoritative, on-site contacts.
Alerting and containment activities are initiated within SLA, documented in the ticketing system, escalated to your nominated contacts.
For managed SOC customers, the incident-response SLA is part of the MSIEM service agreement; there is no separate retainer to purchase.
DotSec can handle most application and cloud forensics in-house; hardware forensics will generally be performed through established specialist partners.
Answer: No.
SAIINT is included automatically in every DotSec managed SOC engagement.
It runs as part of our internal triage process; you benefit from it without having to purchase, configure, or manage anything additional.
Good security comes from capability and partnerships and dotSec is a proven managed SOC and SIEM partner. You won’t need to overhaul your stack to improve your monitoring and alerting outcomes, just extend what you already have. Whether you want stronger detection, better reporting, insurance-ready evidence or full 24×7 coverage, DotSec can help you get there quickly and with far less effort than building it yourself.
Let us look at your environment, discuss your requirements, and map out what a managed MDR+MSIEM service would deliver for your team.
