DotSec privacy policy
Collection of Personal Information
We only collect personal information that you explicitly provide us with, and that is reasonably necessary for, or directly related to, our functions or activities. Personal information may include, but is not limited to, your name, address, email address, phone number, date of birth, and payment information. We collect personal information directly from you when you:
- Complete a Contact Us form;
- Register for an account or subscribe to our services;
- Make a purchase or request a quote;
- Participate in promotions, contests, or surveys;
- Contact us for support or inquiries;
- Provide feedback or testimonials; or
- Interact with us on social media or other digital platforms.
Use of Personal Information
We may also collect personal information from third parties such as our customers and business partners, where it is reasonably necessary or appropriate.
We use your personal information for the primary purpose for which it was collected or for secondary purposes that are related to the primary purpose, and where it would be reasonably expected by you. These purposes may include:
- Providing our products and services;
- Processing transactions and issuing invoices;
- Sending you marketing communications and promotional offers;
- Improving our website, products, and services;
- Complying with legal obligations and resolving disputes; and
- Any other purpose that you have expressly consented to or that is required or permitted by law.
Disclosure of Personal Information
We may disclose your personal information to third parties, including but not limited to:
- Our employees, contractors, or service providers who assist in the provision of our products or services;
- Our business partners, affiliates, or sponsors;
- Regulatory authorities, law enforcement agencies, or courts, as required or authorized by law; and
- Any other party to whom you have provided your consent.
Security of Personal Information
We will take reasonable steps to ensure that the recipients of your personal information are bound by privacy obligations that are consistent with the APPs.
We are committed to safeguarding your personal information from unauthorized access, use, disclosure, or alteration. We implement a variety of physical, electronic, and procedural security measures, including encryption, access controls, and secure storage.
We will never sell, deal in or exchange your personal data with a third party for our own gain.
In the event of a data breach, we will take all reasonable steps to mitigate the impact and notify you as required by law.
Access and Correction of Personal Information
You have the right to request access to and correction of your personal information held by us. To make a request, please contact our Privacy Officer at [Email Address]. We will respond to your request within a reasonable time frame and may charge a reasonable fee for providing access or making corrections, where permitted by law.
Complaints regarding the dotsec privacy policy
If you have any concerns or complaints about our handling of your personal information, please contact us using the contact form on our web site. We will investigate your complaint and provide a written response to the email address that you provide us, within a reasonable time frame.
Changes to the DotSec Privacy policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to periodically review this policy to stay informed about how we protect your personal information. Your continued use of our website, products, or services after any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with any part of the updated policy, please discontinue using our website or services.
No International data transfer
DotSec will never knowingly transfer any of your personal data to any location outside Australia, and we will make all reasonable attempts to ensure that our third-party service providers retain all of DotSec’s data (including your personal data) in data centres that are located in Australia. By providing your personal information to us, you acknowledge that we are not able to and/or are required to guarantee that our third-party service providers comply with the APPs in all circumstances.
Contact us
If you have any questions, complaints or requests regarding any aspect of our privacy policy, our privacy practices or our handling of your personal information, please contact us using the contact form on our web site.